privacy policy
AirTran Airways understands that you may have concerns about your privacy, and we want to assure you that we handle your personal information confidentially.
What information do you gather? How do you use it?
When you purchase tickets on our web site, we gather only the information necessary to complete the transaction. This includes:
- Passenger names
- Purchaser name
- Contact address
- Billing address
- Phone number
- Fax number (optional)
- Email address
- Credit card number and expiration date
This information is used for the purpose of completing your reservation, emailing a confirmation to you, and providing the air travel services you have purchased from us.
During your purchase, we also give you the option to sign up for our Net Escapes and A-Savers email programs (see below for more details).
Back to TopWho do you share my information with?
AirTran Airways does not sell or rent any personal information you provide on our web site to any other parties. We may share your information with partner companies as necessary in the course of our operations, including the execution of marketing programs, but these partner companies must comply with our privacy policy. AirTran may share anonymous, aggregated information about all our users with third parties.
Additionally, AirTran Airways will comply with applicable law that may require us to share your information with government agencies.
Back to TopNet Escapes and A-Savers Programs
Net Escapes is an optional program that allows you to receive email notification of sale fares or special programs being offered by AirTran Airways. The Net Escapes program is completely optional. Each email you receive from us includes instructions at the bottom on how to remove yourself from the Net Escapes mailing list.
A-Savers is an optional program that allows you to receive occasional email notification of special offers from select companies. We do not share your information with these companies; rather we pass their offers on to you ourselves. The A-Savers program is completely optional. Each email you receive includes instructions at the bottom on how to remove yourself from the A-Savers mailing list.
Back to TopTechnology & Security
Our online reservation system resides on a secure server that encrypts your purchase information using Secure Socket Layers. You can verify that you are making your purchase on our secure server by looking for two things: (1) the padlock icon in the bottom status bar of your browser, and (2) the "s" after "http" in the address line in your browser (example: https://www.airtran.com).
After we receive your information, we safeguard the data with both physical and electronic measures.
Back to TopCookies
We utilize cookies to track the effectiveness of online advertising. Each cookie contains a unique numeric code that is never tied to any personally identifiable information. We treat the gathered information confidentially and will not share it with anyone outside of AirTran Airways. We use this information only to analyze the effectiveness of our online advertising.
The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.
AirTran Airways does not knowingly solicit information from children or market its services to children.
Back to TopLinks to Other Websites
The AirTran Airways web site contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy statements of each site that collects information from you. AirTran Airways' privacy policy applies solely to information collected by AirTran Airways on this web site.
Back to TopContacting AirTran Airways
When you contact AirTran Airways through our web site, we request your name, phone number, email address and comments. We request and retain this information so that we may respond to your concerns effectively and work to improve our service.
Back to TopPolicy Changes
AirTran Airways reserves the right to modify its Privacy Policy at any time. If we change or update our privacy policy, we will post the revised policy on this page.
Last updated January 29, 2004.
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