frequently asked questions

Online Flight Check-In

Who can use online flight check-in?

Most passengers with an electronic ticket for a domestic flight may use our online flight check-in program. Please note that passengers with baggage to check will need to proceed to the ticket counter to check their bags.

The following passengers may not use the online flight check-in program:

  • Passengers with a paper ticket issued by a travel agency
  • Passengers traveling to international destinations
  • Passengers traveling with a pet
  • Passengers traveling as part of a group reservation with 10 or more passengers in the party
  • Standby passengers who do not have a confirmed reservation
  • Children traveling alone