frequently asked questions
Reservations - Booking Online
What if I must make changes to my ticket?
You may change your reservation up to one hour prior to your scheduled departure time by calling us at 1-800-AIR-TRAN (1-800-247-8726). Reservations may be obtained or changed through an AirTran Airways Telephone Reservations Center for an additional $15.00 per person. If you originally booked your reservation at airtran.com, you can also change your reservation on our website. Log in to your account to retrieve your booking, or use our Find Itinerary form to retrieve it.
A $150 fee per person applies to any change made after purchase, plus any applicable increase in airfare. If you do not rebook immediately, the remaining balance will be placed in a credit file for future use, valid for a period of one (1) year from the original date of booking. Business class tickets (A and J fare classes only; not including promotional fares) are fully refundable and no fee applies to changes.
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