frequently asked questions

About A+ Rewards

What benefits do Elite members receive?

A+ Rewards Elite Membership gets you:

Free Business Class upgrades from Y and B fares at time of booking
2-year redemption period on all A+ Rewards credits earned on and after November 13, 2007
Complimentary upgrades available at the gate on the day of departure
Advance seat assignments at time of booking on all fare classes
Guaranteed full fare coach seat on any flight
First and second bag fees waived
Higher priority stand-by status
Dedicated check-in lines and security entrances at select airports
Dedicated call-in line for immediate customer service
Change and cancellation fees waived for Y, B, and M fares
Full refunds on Y, B, and M fares
Ability to transfer A+ Rewards credits to other A+ Rewards member accounts