frequently asked questions
Frontier Airlines and A+ Rewards
What are the hours of operation for the A+ Rewards and EarlyReturns® reservations center?
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AirTran A+ Rewards Customer Service:
A+ Rewards Desk 1-888-3-APLUS-8 (888-327-5878) Reservations
Customer Relations
Refunds1-800-AIR-TRAN
1-866-AIR-CHAT
1-866-5-REFUND(800-247-8726)
(866-247-2428)
(866-573-3863)Customer Service Email
A+ Rewards Hours of Operation:
Monday – Friday: 7:00 a.m. to 2:00 a.m. (EST)
Saturday – Sunday: 9:00 a.m. to 11:00 p.m. (EST)
Customer Relations Hours of Operation:
Monday – Friday: 8:00 a.m. to 10:00 p.m. (EST)
Saturday – Sunday: 8:00 a.m. to 8:00 p.m. (EST)
Frontier EarlyReturns Customer Service
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EarlyReturns Customer Service |
1-866-26-EARLY | (866-263-2759) |
EarlyReturns Email |
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Hours of operation:
Monday – Friday: 7:00 a.m. to 7:00 p.m. (MST)
Saturday: 9:00 a.m. to 5:30 p.m.
Sunday: Closed
AirTran Airways charges a $15 direct booking fee and Frontier charges a $25 ticketing service fee for all base members who book revenue travel through the customer service line.
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