frequently asked questions

Personal Electronic Devices

How will flight attendants know devices are in airplane mode?

Once the main cabin door is closed, flights attendants will announce that cell phones must be turned off or placed in the device’s airplane/game mode for the duration of the flight. Flight attendants will not check that every device is operating in airplane mode but will personally ask customers continuing to use their devices for voice calls to switch their device to airplane mode so that the aircraft can safely pushback from the gate.


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