frequently asked questions
If I do not purchase an advance seat assignment, when will I receive my seat assignment?
You will be able to select your seat for your AirTran-operated segment upon check-in, even if you do not purchase a seat assignment in advance. Segments operated by Southwest Airlines will be given a priority boarding number at check-in.
You may select your seat for your AirTran-operated segment prior to arriving at the airport by taking advantage of our online check-in system from 24 hours to 45 minutes before your scheduled flight departure. Flights involving a Southwest Airlines segment may check-in online from 24 hours to 1 hour prior to scheduled flight.