frequently asked questions

Travel Insurance

How long does the claim process take?

Typically, a claim is resolved within 3-4 weeks. Stonebridge Travel Protection is committed to providing you with prompt and fair claims service. Every claim is thoroughly investigated and adjudicated by a qualified claims representative. The total timeframe for claims resolution can vary; however, a prompt response with all necessary documents can expedite the process greatly. Visit Stonebridge Travel Protection for claim forms and documentation requirements.


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