frequently asked questions
At the Airport
How early should I arrive at the airport?
AirTran Airways recommends passengers check in at least 60 minutes prior to their scheduled departure. Customers presenting themselves at the AirTran Airways gate less than ten minutes before scheduled departure will be considered a "no show" and will forfeit their reservation. If so, AirTran Airways will not be responsible for denied boarding compensation.
In Atlanta, please note that on Monday mornings the security lines are longer than usual, and you may wish to arrive at the airport early. During peak Monday morning travel times, proceeding through airport security screening can take as long as an hour and a half.
If you plan to check baggage, due to additional TSA screening requirements, we recommend arriving at the airport 60-90 minutes before departure. Baggage cannot be accepted in larger airports less than 45 minutes prior to departure. Most smaller airports can accept checked luggage up to 30 minutes prior to departure.
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