frequently asked questions

Reservations - General Information

Can I reserve my seat before the flight?

AirTran Airways operated segments offer several advance seat assignment options. Whether you select your seat assignment in advance or not, all customers will receive a seat assignment prior to boarding their flight.

Segments operated by Southwest Airlines will be given a priority boarding number at check-in.

Advance Seat Assignments. Advance seat assignments on AirTran-operated segments are available for purchase at any time with Discount Coach and Sale fares. Prices vary by seat. For customers who purchase Regular Coach fares (Y, B or M fare classes), some advance seat selections are complimentary. For customers purchasing Business Class, advance seat assignments are complimentary. You may view the seating options and make your selection during the booking process, or you may retrieve your reservation and select your seat assignments at a later time.

Some coach seats offer special benefits:

  • Premium coach seats toward the front of the cabin offer priority boarding
  • Exit row seats offer additional leg room and priority boarding

Southwest Airlines offers regular coach seating only.

Exit Row Seating. Exit row coach seating for AirTran-operated segments (with additional leg room) is also available for purchase. All customers choosing exit row seating (whether purchased in advance or assigned at check-in) must meet certain requirements to qualify for exit row seating. You must be:

  • 15 years of age or older
  • Willing and able to help in the event of an emergency
  • Not traveling with an infant, children or pets
  • Able to speak and understand English
  • Able to lift 50 pounds
  • Not using a seat belt extender (which could get tangled in an emergency)

Complimentary Seat Assignments. Customers with disabilities may request a complimentary seat assignment at the time of booking by contacting the AirTran Airways Reservations Center. A2B Corporate customers may request a seat assignment by booking online or contacting the A2B Corporate Desk. A+ Rewards Elite members may request a seat assignment by booking online or contacting the A+ Rewards Desk.




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