frequently asked questions

Connecting the AirTran & Southwest Networks

• Now that AirTran and Southwest have connected their networks, what changes can I expect to see?

Net Escapes Email List

• How do I sign up to receive your weekly specials?
• How do I change my email address on the mailing list?
• How do I unsubscribe from the mailing list?

Specials and Sale Fares

• I have already purchased my tickets and have seen specials for a less expensive fare. Can I get the lower price?
• The sale fare that I saw advertised is not displayed. Where can I find that fare?
• Does AirTran Airways offer lower-priced fares for bereavement or emergency travel?
• Can I call AirTran Airways to book web deals?
• Can the AirTran Airways reservations agents see the fares that I have on my computer?
• What if the booking engine is down and I can't book the special web-only fare that I wanted?