frequently asked questions
About A+ Rewards
- How do I enroll in A+ Rewards?
- How does the frequent flier program work?
- How do I become an Elite member?
- What are the terms and conditions for A+ Rewards?
- What benefits do Elite members receive?
- Does AirTran Airways match elite status from other airlines?
Managing Your Account
- I forgot to give my A+ Rewards number when making a reservation. What should I do?
- I flew AirTran but did not provide my A+ Rewards number. How do I receive credit for the flight?
- I recently joined A+ Rewards. Can I get credits for flights I have already taken?
- When will I receive my A+ Rewards card?
- I have received my A+ Rewards card and my information is incorrect. How do I fix it?
- How do I change the name on my A+ Rewards account?
- How do I reset my A+ Rewards account password?
- How do I consolidate multiple A+ Rewards accounts?
- How do I sign up family members that share an email account with me?
Redeeming Credits
- How many credits do I need to redeem for free travel?
- Do my credits expire?
- Are A+ Rewards credits transferable?
- What is the difference between 'Available credits' and 'Lifetime credits'?
- How do I redeem credits for free travel?
- How do I create a voucher?
- Are A+ Rewards vouchers transferable?
- What are the restrictions on A+ Rewards vouchers?
- When are the blackout dates for A+ Rewards vouchers?
Earning Credits
- Can I earn credits for travel I book for other people?
- Is it possible to earn credits through additional methods other than flying?
- How do I earn A+ Rewards credits with my AirTran Airways A+ Visa card?
- How do I earn A+ Rewards credits when I rent from Hertz?
- How soon will my A+ Visa bonus credits be posted to my A+ Rewards account?
- Can I earn A+ Rewards credits for making purchases with my American Express card?
- How do I earn credits with LendingTree?
- Where are the credits I earned from the Wendy’s promotion?
Frontier Airlines and A+ Rewards
- Can I earn AirTran A+ Rewards credits when I fly on Frontier?
- Can I earn EarlyReturns® miles when I fly on AirTran Airways?
- If I have frequent flier accounts with both AirTran Airways and Frontier, which frequent flier number do I use?
- How do I redeem my AirTran A+ Rewards credits on Frontier?
- How do I use my Frontier EarlyReturns® miles to redeem a ticket on AirTran Airways?
- Is my AirTran A+ Rewards Elite status or EarlyReturns® Summit, Ascent recognized by the other airline?
- I am an Elite member in the AirTran Airways A+ Rewards program. What benefits do I receive when flying Frontier?
- I am an EarlyReturns® Ascent/Summit member. What benefits do I receive when flying AirTran Airways?
- If I do not have my Elite status card with me, will I still receive my Elite benefits?
- Are there any fees if I cancel my redemption booking?
- What do I do if I didn’t receive my miles or A+ Rewards credits for a flight I took?
- What are the hours of operation for the EarlyReturns® reservation center?
- Still have questions?